FAQs

Although you are welcome to contact us at any time, here are answers to some of our most commonly asked questions.

  • Are your ingredients really all natural?

  • Yes! There are no chemicals and no chemical preservatives. Whenever possible, we use only organic ingredients.

  • Are your products tested on animals?

  • No! We do not and will not ever test any of our products on animals. To our knowledge, none of the products we use are tested on animals, either.

  • Are your products vegan?

  • Our Body Butter and Olive Oil lotion products contain beeswax, which many people consider to be non-vegan.

    We are currently developing products using a plant-based alternative to beeswax. Please contact us if there is an urgent need, and we’ll see what we can do.

    All of our other ingredients are vegan, even the sugar we use in the sugar scrubs; Morena sugar is unrefined, and we have written confirmation from the company that it is vegan.

  • Why do your products have expiration dates?

  • We use all-natural preservatives and purified water. We provide expiration dates out of an abundance of caution and to give you an guideline for product freshness.

    To date, we have not had problems with any of our products. However, if you notice a change in color, discontinue use of the product immediately. If this occurs before the expiration date, please contact us.

    Truly, all products have expirations dates; we are simply honest about ours.

  • I have allergies or health concerns. Are your products safe for me?

  • We use all-natural ingredients, but that doesn’t mean they are appropriate for everyone, particularly when it comes to essential oils. We have tried to include as many potential side effects and concerns as possible, although independent research on your part may be necessary.

    The health concerns listed are generally associated with using large amounts of the oils, either taken internally or applied directly to the skin. We only use a very small amount to add scents to our products.

    The medical information is included as a courtesy and to err on the side of caution. However, this information is in no way a substitute for medical advice.

    Always contact your doctor if you have any questions about using products during pregnancy and breastfeeding, or regarding allergies, side effects, drug interactions, or any other concerns.

  • I don’t see my favorite scent listed. Do you take requests?
  • Yes, we do! Contact us and let us know what you want. We’ll do our best to accommodate you.

  • How do you calculate shipping?
  • Local pickup is available for free for the Great Phoenix Area. Please contact us for instructions and more information.

    Shipping to the US and Canada is calculated based on total weight:

    16 oz (1 US pound/0.45 kg) or fewer
    US – $7, Canada – $10 Canada

    1-2 US pounds (0.45 kg – 0.91 kg)
    US – $10, Canada – $17 Canada

    2-3 US pounds (0.91 kg – 1.36 kg)
    US – $13 US, Canada – $35
    (shipped in separate packages to save on shipping)

    3 pounds or more (1.36 kg +)
    US – $17 , Canada – $53
    (shipped in separate packages to save on shipping)

    Contact us for quotes on shipping to countries other than the US or Canada.

  • I have a question that isn’t answered here. What do I do?
  • Feel free to contact us anytime. We’re friendly, and we’ll do our best to get back to you as soon as we can. 🙂

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